Culture Eats Process for Lunch

by Jeff Cole
(Admin)

"Culture devours massive amounts of well-intended process change throughout corporate America leaving unaware teams scratching their heads as they stare in amazement at the smoking wreckage of what was anticipated to be a simple process improvement.

Avoiding cultural blowback is conceptually pretty simple. First you assess the consistency between the current culture and those cultural attributes required for your process change to work. If there is a great deal of overlap between the two cultures, you are in good shape. If not, some adjustment will be necessary...."

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Culture Eats Process for Lunch