Jennifer Frahm Collaborations - Change Management and Communication Services

by Jennifer Frahm
(Melbourne, Australia)

Jennifer Frahm Collaborations - Change Management and Communication Services

Jennifer's specialised skills include change management, communication, research and analysis. She is an experienced change communicator, having worked across a number of industries over the last 20 years in marketing, project management and change communication roles (Media, Advertising, Retail, Pharmaceutical).

In the last ten years, she has focused on the area of organisational change and is qualified at a PhD level. Her doctoral research investigated the different types of communication in organisational change programs, with a specific focus on organisations undergoing continuous change.

Jennifer says:

"Despite a wealth of best practice books on the market on how to manage change, there still exists a desperate need to improve our change communication.

This is particularly important given the rate and prevalence of major change going on in business today. Change can be exciting, change can be born of opportunities, but change can also be very painful and messy for those involved."


Jennifer has strong analysis skills and is experienced in conducting both qualitative and quantitative research. She continues to lecture post graduate students in change management and project management at Melbourne-based Universities.

Over the last eight years she has worked in public sector agencies and private sector organisations undergoing continuous change initiatives (Energy, Innovation, Human Services, Packaging).

This work has involved providing strategic advice to senior management, diagnosis of communications problems, and analysis of change interventions with an emphasis on change program effectiveness. Typical of the changes introduced were culture change, business process re-engineering, technology change and commercialisation initiatives.

Jennifer currently conducts workshops and provides consultancy services to a number of businesses as well as contracting to other consulting firms.

Jennifer provides an e-Change Agent Coaching service on limited availability. She is also the founder of Conversations of Change, an offsite retreat for those wanting to create workplace and career change.

Jennifer Frahm Collaborations - Change Management and Communication Services


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