Change Management: The CIO's Roadmap

by Juan Porter

"The success of any new implementation relies upon the right balance of business and technology.

Effective change management is one of the critical -- and most often overlooked -- components of every new implementation.

Successful change management requires equal attention to these four components:

  • Process

  • Technology

  • People

  • Corporate culture

By including a careful consideration of process, technology, people and culture in every new implementation, you can ensure that all stakeholders -- from your C-level executives to your end-users -- are equipped to maximize your new solution.

Unfortunately, the mistake that many organizations make is that they approach such changes in the context of system upgrades and departmental solutions, with the idea that this is how to achieve their stated goals."

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Change Management: The CIO's Roadmap

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