Strategies For Managing Change

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Change Management - Processes That Work For People

The traditional command control approach to organisational change invariably starts with the sponsorship of new initiatives from the top.

Senior management then assemble a project team to develop the ideas - and these become a recommendation that is then sold to and eventually resisted by large sections of the wider organisation.

Sound familiar?

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Making Change Management Work in 2020

Five tips for change leaders:

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The Fifth Commandment Of Highly Effective Leadership: Be An Assertive Communicator

Being an effective communicator is listed as one of the top skills in almost every job description, and it's very high on rating your emotional intelligence score.

When I provide leadership training, I often share insights into what I've learned about four different styles of communication:

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Conflict Resolution Tips In Change Management

As change leader, be prepared! In a business and organisational context conflict arises between colleagues; between departments, groups and teams; up and downline the line between managers and their subordinates.

The underlying elements of most of these organisational conflicts are the 3 "P's" of people, personalities and politics.

Here is how to deal with this:

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Issues with Senior Management Not Accepting The Need For Change Management

"How to obtain stakeholder engagement when they 'just don't get it'?"

My suggestions are:

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Reducing Change Management Risk With Change Readiness Assessments

Change management risk assessment is based on the premise that "organisational risk" is the inverse of "change readiness". In other words, the more ready the organisation is to change, the lower the risk of failure of the change initiative.

Here are some useful ways for defining and calibrating change readiness and taking steps to mitigate the likely causes of change failure.

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Resistance To Change - I Was Told To Sack Her, But She Saved The Project

Resistance to change is often a mask for deep-seated fears and resentments that directly arise from the disconnect that occurs as senior management willfully do not seek and respond to direct feedback from the frontline - and the human consequences of their decisions.

Some years ago, I was troubleshooting on a particularly messy large IT project...

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The 5 Practical Keys To Dealing With Resistance to Change

Here are the five keys to dealing with resistance to change at an operational and tactical level.

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Resistance To Change - Understanding The Critical Disconnects And How To Deal With Them

Resistance to change is a direct consequence of leadership failure and management failure.

Read on for a good understanding of the multiple factors that lead to resistance to change and how to address them:

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How To Manage Change - An Executive Summary

How to manage change? This article provides you with an executive summary of all the key subjects you need to consider plus access to a wide range of free resources:

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Change Management And The Evolution Of Digital Transformation

Notwithstanding its popularity, research reports conducted in the past couple of years revealed that 70 to 80% of enterprises who invested in digital transformation failed to realize any business value whatsoever from these efforts; and the biggest barrier is employee resistance to change and organization culture.

Read on to discover how DX should be treated in a holistic manner — to include a set of strategic actions, execution, and organizational culture change:

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White Paper - Digital Transformation: Bring Digital to Life with People & Change Management

The manufacturing industry is facing several challenges that are interrupting the effective process of wide digital transformation.

This whitepaper explores these problems and proposes how to go about motivating your workforce to accept the benefits that DX brings.

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Change Management In Your Contact Centre: 4 Strategies to Align People and Processes as You Move your Tech to the Cloud

Here are four strategies essential to improve your contact center through the lens of change management, so you’re set to move to the cloud and mature your systems without a hitch.

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Video: You Can't Influence Talent. Do THIS Instead...

I made a short video to help answer the biggest influence question I was asked in 2019.In fact, it was easily the biggest influence question of the entire decade - and I answered it in two minutes and fifty seconds (with the help of my high school math teacher and McDonald's.)

The question is: "How do I get people to do what I want them to do?"

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Change Management: Ensuring Effective Two Way Communication With All Your Programme Stakeholders

A good Communication Strategy is at the heart of any successful change process.

The more change there is going to be then the greater the need - and especially about the reasons, the benefits, the plans and proposed effects of that change.

Here the key questions and guiding principles:

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Change Management: A Better Way To Explain The "Why"

Most leaders can walk their team through the what and the how behind change management efforts, but fall short on the why.

Here's how to make it meaningful:

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The 6 Critical Leadership Qualities That C-Suite Execs Often Miss

Do you want to be more effective as a leader? Preparing for the top spot in an organization—whether it’s CEO, CMO, CTO or whatever you “C” in your future—means cultivating these six critical qualities...

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Theory U - Leading From The Future As It Emerges

"Theory U - Leading from the future as it emerges" sounds a bit esoteric and "out there". I have thought long and hard about including this material partly because I have struggled with some of Otto Scharmer's concepts and the way he attempts to explain them, and partly because I am not sure how receptive visitors to this site will be to this material.

However, I intuitively feel that what he has to say has direct relevance to strategies for managing change - and in particular to the creative process of leadership.

So, read on and learn how to develop leadership capacities that would not otherwise be possible...

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Free Webinar - Harnessing the Energy to Make Change Successful

"Best Practices for Building Support for Your Ideas to Drive New Initiatives Forward!"

I would be thrilled for you to join me. With only 100 seats available, the FREE webinar will fill up fast. The last one was completely full so jump in and register today.

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Strategies for Managing Change and Achieving A Successful Implementation

When considering strategies for managing change, it is sobering to realise that so many change initiatives fail to realise the intended benefits - and many just simply fail!

Here are 8 key pointers to success:

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Digital Business Transformation Market Comprehensive Analysis and Future Estimations by 2024

Digital Business Transformation Market explores effective study on varied sections of Industry like opportunities, size, growth, technology, demand and trend of high leading players.

It also provides market key statistics on the status of manufacturers, a valuable source of guidance, direction for companies and individuals interested in the industry.

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An Unusual Journey to Self-Management: Four Key Insights From Matt Black Systems

Self-management is a trendy concept that is increasingly adopted by companies. What advantages provide self-management structure? How to implement it? Is this model for everyone and for every organisation...?

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Women in Leadership: Practical Strategies to Drive Change In 2020 & Beyond

According to CNBC reports on CEOs of Fortune 500 companies in America, only 33 of the companies on this list have women CEOs. While this number is low, it is an improvement on the numbers reported for the same last year which was 24.

As a female professional and entrepreneur promoting women in leadership is something I care deeply about.

This article is focused on sharing on strategies to drive further change in 2020 and beyond.

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Effective Time Management - Organise And Execute Around Priorities

Effective time management is a necessary life skill and an essential business skill.

In a change management context this becomes even more important because additional factors are at work. It is not enough for a change leader to operate in the single minded pursuit of clear objectives. Successful change management requires a much wider field of vision than the typical execution of management by objectives.

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5 Bad Habits That Steal Your Time At Work

The new year is traditionally a time for letting go of that which no longer serves you – or perhaps never did. And, for the understandably harried leader, it can be the opportune time to try to free up more time in the calendar for the things that truly matter.

Here's what to stop:

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Navigating Through The Issues To Where You Want To Be

With evidence of project management skills as far back as the time of the building of the Pyramids and the Great Wall of China and other great wonders of the world - it is quite logical to assume that there could have been an early project management maturity model to map the progress of developing project management skills.

After all, for an ancient project manager the price of failure came high!

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Beware The Dark Side Of Agile Project Management

Many teams don’t do true agile project management; they simply break legacy development process into two-week sprints.

Here’s how to improve – and reap the benefits:

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Business Process Mapping - Growing With The Flow

Business process mapping - often referred to as business modelling - is a term used to describe one of a range of tools that are used in process improvement.

The purpose of business process mapping is to identify improvements that can add value to the customer and reduce cost.

These can be identified by modelling the current state - that is "how things are now" - as a baseline and comparing and contrasting that with a model of a desired state - that is "how we want to be".

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How To Identify Robotic Process Automation (RPA) Opportunities

Robotic process automation (RPA) can make a big difference for organizations plagued by repetitive mundane processes – the kind that suck up the productivity of people whose time would be better put toward more important work.

However, Robotic Process Automation (RPA) doesn’t suit every process. Here’s how to identify the best use cases in your organization:

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But Do They FEEL What You Are Saying?

One of the major barriers to effective communication in a change initiative is the disconnection between the people at the top who are driving the change and the people at the frontline who will be most affected by the change.

Have you made the connection between the human impact and your bottom line?

So, if you really want to get it wrong - here's what to do in 5 simple steps:

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How To Build Soft Skills: 10 Must-Read Books

Want to communicate more effectively? Resolve conflicts wisely? Keep your cool with difficult people? Improve your soft skills with these books:

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Working with Emotional Intelligence

Daniel Goleman, compares the relative importance of emotional intelligence (EI) to IQ and technical competence, and how they correlate to the success of the “stars”, through a series of real world examples and anecdotes to illustrate his case.

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8 Powerful Phrases Of Emotionally Intelligent Leaders

Here are eight more phrases you can start to incorporate into your leadership vocabulary today to connect with and relate to your team in more meaningful ways.

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What Is Emotional Intelligence?

The concept of "Emotional Intelligence" also referred to as "Emotional Quotient" [EQ] rose to prominence as a behavioural model with Daniel Goleman's 1995 book of the same name.

Here is an introduction and overview:

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10 Emotional Intelligence Tips From The Masters

Emotional Intelligence [EI] has been shown to be a critical factor in nearly every aspect of leadership effectiveness – from managing change to working with teams to navigating interpersonal relationships.

How strong is your EI?

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Where Kotter's 8 Steps Gets it Wrong

As with so many things in life a partial truth is so often presented as the whole truth. There are great strengths, much insight and wisdom in Kotter's famous 8 Steps change model, but there also some glaring and critical omissions...

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John Kotter - 8 Step Change Model

John Kotter's highly regarded books 'Leading Change' (1995) and the follow-up 'The Heart Of Change' (2002) describe his popular and helpful 8 Steps Model for understanding and managing change.

Each stage acknowledges a key principle identified by Kotter as relating to people's response and approach to change, and specifically people see, feel and then change.

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John Kotter - Creating A Sense Of Urgency For Change

In "A Sense of Urgency" (Harvard Business Press, 2008) Kotter develops the theme from the first of his famous 8 Steps Model and highlights the 2 types of urgency.

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John Kotter - Leading People Through Change in Difficult Times

According to John Kotter, many organisations are now much better at managing and guiding change.

But he suggests that the current rate of change is faster than the rate at which organisations are improving, and he feels that gap is increasing.

Kotter identifies 5 implications:

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Beckhard - Change Equation Model

Beckhard's change equation can be seen as a major milestone in the field of Organisational Development in that it acknowledged the role and importance of employee involvement in change.

It represented a significant shift in management thinking from the "command and control" of the industrial age to a people centric approach.

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Daryl Conner - Managing At The Speed Of Change

Daryl Conner suggests that as we now live in an era of perpetual change and disturbance, we need to expect more change:"we need to stop assuming we are one project away from things settling down."

The leader’s role in change is not to make people feel happy about the change: it’s helping them succeed despite their discomfort.

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Kurt Lewin's Force field analysis

Lewin’s force field analysis provides a practical tool for assessing the case for change - a necessary precursor to the creation and implementation of a successful change initiative.

It does this by identifying the key forces and drivers for making the change and also those key forces that will be in resistance to the change.

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ADKAR Change Model - Evaluation Of Its Strengths And Weaknesses

In my view, the clear strength of the ADKAR model is that provides a useful management checklist of the phases of a change initiative. However, there are 4 major weaknesses in this model:

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74% of European Organisations Are Digital Transformation Laggards

Seven out of ten European organisations are struggling with realising their digital maturity ambitions, according to a new study by IDC. As it stands, less than three out of ten have managed to significantly digitise their business models, processes, products and services.

The research polled 375 leaders in Europe across multiple industries to gain insight in their digital transformation maturity and the growth obstacles they face.

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Kubler-Ross - Mapping The Impacts Of Change

Elisabeth Kubler-Ross undertook seminal work on the grief process. The business significance of her work has been the realisation that people go through similar responses when faced with lesser – but still significant changes in their working and personal lives.

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What Does It Mean to Change the Game?

Embracing “disruption” requires a shift in mindset, but those companies that welcome change can dramatically improve project outcomes. Here's how:

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William Bridges - Navigating The Transitions Of Change

William Bridges was one of the first thought leaders to focus on the human side - the emotional dimension of change. Bridges sees change as situational and transition as psychological - thus change is an external event [it is what happens to you], whereas transition is an internal experience [it is how you respond to what happens to you].

He explains how to deal with those transitions.

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William Bridges - 3 Simple Questions to Lead People Through a Change Transition

In my experience and in my view - it is the people related issues that lie behind the failure of so many significant organisational change initiatives.

As Bridges succinctly puts it: "A change can work only if the people affected by it can get through the transition it causes successfully."

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Self-Promotion And Leadership: A 'Necessary Evil' For Some

"I'm fortunate to have coached numerous senior-level women with considerable experience and expertise who have not gained the title or pay grade they deserve. They feel stuck and frustrated, watching others less capable advance in their careers. One key differentiator is self-promotion."

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