Practitioners Masterclass

Self-Study Series + E-Books

Leading your people through change, putting it all together and managing the whole messy business








"This is an excellent reference for anyone involved in change management"
- Mike Pollard, Business Analyst, Business Improvement Unit, Information & Communication Services, University of Dundee, UK




    "What will this do for me?"

    With this self-study series or ebooks:

    • You will be shown what to ask and how to act NOW - for immediate results

    • You will be educated to challenge people and know what the right questions are to ask

    • You will understand the core and universal principles of successful change and how to adapt and apply them to your own organisation

    • You will understand the strengths and weaknesses of popular change models - you will gain understanding of the holistic view- how it all hangs together

    • You will be equipped to challenge prevailing assumptions and to facilitate discussions with colleagues [up + down the line]

    • You will have a language and framework to articulate sensitive issues

    • You will have the tools to "health-check" your own plans for a change initiative

    • You will gain insights into original perspectives, tools and processes never published before




    "What experience is all this based on?"

    Quite simply, I have been there:

    • Large messy projects
    • Small messy initiatives
    • Failed
    • Succeeded
    • Hit targets
    • Pushed through unpopular measures
    • Sacked people
    • Made people cry
    • Been reduced to tears myself
    • I have lived through management reins of terror
    • Worked for tyrannical numbers-obsessed bosses
    • Built teams
    • Implemented strategy
    • Facilitated change
    • Won friends in business and influenced people

    In short, I've been there, seen it and done it - the good the bad and the ugly. I know what works and what doesn't - and why - I have the scars to prove it.





    Don't take my word for it


    This material has been peer-reviewed by many people - academics, change management experts, CEOs, directors, trainers and consultants - it is credible.

    See here for reviews




"Practitioners' Masterclass provides an excellent roadmap for leaders who want to undertake change initiatives. It provides the reader with a comprehensive overview of the many challenges and practical strategies to effectively implement a change initiative."
- Ellis Katsof, Executive Director, Niagara Child and Youth Services




    "How will this help me - NOW?"

    The current economic climate is a mess. Sovereign debt is a major threat to economic growth. It's likely to get a whole lot worse before it gets better.

    The rate of change is accelerating. Kotter has said that the scale and pace of change that is impacting organisations now is such that it cannot often be planned for and it increasingly pushes leaders beyond their own capacity to handle it.

    In the present climate, change management is a very necessary survival skill.

    Change management is no longer a niche specialism for the few or just another module on a business course.

    The business advantage now rests with those of us who are prepared, and who have truly grasped and have mastered these skills and thought processes.

    As an intelligent person, I am sure that you appreciate the serious limitations of any free public domain data such as this informational site and the various free email series that I provide - which is why I commend this self study series to you.

    You will learn how to:

    • Sustain the change and maintain momentum

    • Deal with senior management's reluctance to engage

    • Prove that change management is not "fuzzy" and "huggy"

    • Demonstrate how change management delivers ROI

    • Identify and deal with the cultural issues

    • Anticipate and avoid resistance

    • Handle the "laggards" and those who are "stuck"

    • Address "change fatigue" and staff who are "running on empty"

    • Apply templates based on "real life" scenarios

    Before you read on - or leave this page - please consider this very carefully:

    Are you reading this because you want to be entertained and informed or because you want to be educated and learn?

    Ignorance is no defence in a court of law - and life in a global recession is even less forgiving...

    If you don't know how to survive imposed change and how to lead and manage people through change - whatever your position - your family, your colleagues and employees could pay the price for your ignorance...

    This self study series will educate you, will prepare you and will empower you to survive imposed change and to lead and manage yourself, family, employees and colleagues successfully through change.

    This study series shows you specifically and in detail WHAT to do, HOW to do it and WHEN to do it.

    I am very aware that we are in a recession and money is tight. The price for this study series is set at a low and reasonable level at $9.75 per study unit (per week). Which if you think about it is less than 3 coffees in Starbucks or 2 Big Mac meals in McDonalds or about 15 minutes of post grad education!

    There is NO financial risk to you. You can cancel the payments and stop receiving study units at any point in the 12 weeks.

    In addition, I am so confident in the strength of my material that I am giving you a 100% value guarantee.

    In the extremely unlikely event that you do not feel your study unit is worth $9.75, and provided you contact me within 6 days of receiving your study unit, I will refund you your $9.75 and cancel your subscription - with no quibble and no hard feelings.

    In the current economic climate, as we face the darkening days of recession and hard times, I ask you this one simple question...

"What is the most that you could gain?"

...because you do have the tools and
you do fully understand how to survive,
manage or lead yourself, your family, your staff and colleagues through imposed change...?


    Help yourself AND change a child's life!

    25% of ALL revenue derived from sales of Practitioners Masterclasss materials is donated to the Baan Unrak Project - "Home of Joy"
    - a sanctuary for destitute children and women in Thailand.





"I’ve purchased your materials and find your insights strong and your explanations clear and succinct. Cheers, and thanks again for your resources. They are clear, sensible and useful."
- Ian Smith, Manager – Administrative Change Program, La Trobe University, Australia





    Purchasing Guidelines


    • All materials are e-books in PDF format

    • Select your purchase option

    • Payment via your credit card or Paypal account

    • You will then be given the link where you download your purchase

    • This is a safe and secure fully automated process hosted by Paypal and Ejunkie


"What is the most that I and my family will gain?"


"Good stuff!! I stayed up until 2 this morning after teaching last night, to read all of the materials. Good job!"
- Ken Hurdle, Hurdle Consulting, USA




The Practitioners Masterclass
Self-Study Series

"Surviving Change"



practitioners masterclass,change management training,change managers,change management

    • Presented in 12 weekly study units

    • Includes the complete materials of the Practitioners' Masterclass, Quick Guide and Change Management Templates

    • Trial offer $1 for the first week and thereafter at $9.75

    • Stop the lessons at any point

    • 100% refund if not absolutely delighted



"Practitioners' Masterclass provides an excellent roadmap for leaders who want to undertake change initiatives. It provides the reader with a comprehensive overview of the many challenges and practical strategies to effectively implement a change initiative."
- Ellis Katsof, Executive Director, Niagara Child and Youth Services




    practitioners masterclass,change management training,change managers,change management

    Contents and Format


    The study units include:

    • Executive summaries
    • Subject explanation
    • Practical action points
    • Resources for further study
    • Key point summaries
    • Checklists
    • Templates

    Study Unit 1 - Introduction - the context of change - reasons for change failure (16 pages)

    Download a Summary of Study Unit 1
    [Opens in new window]

    Study Unit 2 - Leadership - the emotional realities - leadership priorities - leadership qualities - recognising and leading through transitions as well as the changes (37 pages) + Template

    Download a Summary of Study Unit 2
    [Opens in new window]

    Study Unit 3 - Strategic Planning & Cultural Analysis - understanding cultures their significance and how to change them - how to link strategy to practical implementation and how to achieve the anticipated benefits of the strategy (27 pages) + Templates

    Download a Summary of Study Unit 3
    [Opens in new window]

    Study Unit 4 - Change Models and Methods - popular models and criticisms - pulling it all together & how to use them - critical success factors (24 pages)

    Download a Summary of Study Unit 4
    [Opens in new window]

    Study Unit 5 - Programme Level Implementation - the macro-level view applying a programme management model and tools - how to facilitate all the necessary complex processes that are required for a successful change initiative (22 pages) + Templates

    Download a Study Unit of Lesson 5
    [Opens in new window]

    Study Unit 6 - Task Level Implementation - The key steps for translating vision and strategy into actionable steps - key pointers and guidance for hands-on management to success (16 pages)

    Download a Summary of Study Unit 6
    [Opens in new window]

    Study Unit 7 - Summary Notes - key points for Study Units 1 - 6 in notes and bullet points (16 pages)

    Download a Summary of Study Unit 7
    [Opens in new window]

    Study Unit 8 - Quick Guide Checklists - simple format - based around comprehensive 7 fundamental questions that underpin the whole approach (20 pages)

    Download a Summary of Study Unit 8
    [Opens in new window]

    Study Unit 9 - Change Readiness - Supplementary Report - Strategies for assessing change risk and change readiness, the context - risk vs. readiness, the 2 key parameters, key reference points and metrics, hard and soft tools, the "renewable leader", leading a culture of "readiness for change” + Change Readiness Questionnaires

    Study Unit 10 - Dealing With Resistance - Supplementary Report - Strategies for dealing with resistance to change, understanding the critical disconnects, 5 guiding principle, facilitative leadership, working with supportive sub-cultures, working with informal networks, conflict resolution tips for change management teams, dealing with politics, overcoming silos and turf wars , influence without authority + Templates

    Study Unit 11 - Change Management Templates - For Organisational Leaders + Senior Management - covers key events in the early life cycle of the change initiative that are specific to the power and influence profile and organisational role, stalling points, critical action points, key questions, initial objective, what is most likely to go wrong, quick metrics

    Study Unit 12 - Change Management Templates - For Supervisors + Non Management Employees - these templates recognise that many people using these materials do not have much, or any, power or influence; and in many cases have change imposed upon them, by senior management who neither understand nor apply change processes that work for people.




"I have purchased your materials and find your insights strong and your explanations clear and succinct. Cheers, and thanks again for your resources. They are clear, sensible and useful."
- Ian Smith, Manager – Administrative Change Program, La Trobe University, Australia




    12 x Weekly Study Units at $9.75 per week

    Trial offer $1 for the first week

    • In addition to the trial offer of $1 for the first week, please accept these two excellent third party reports with my compliments as a thank you for joining this series:

        - "Change Without Migraines" by Rick Maurer - a popular and very easy to read 45 page ebook with an excellent section on dealing with resistance; and

        - "Leading After Layoffs" - by Wendy Mack and Deanna Banks - a very insightful and practical perspective on "Best Practices for Re-Energizing Your Workforce"

    • And don't forget that if for any reason you need to stop receiving the study units - you can stop your subscription at any point

      practitioners masterclass,change management training,change managers,change management

    • You also have my personal guarantee that if you are not absolutely delighted with any study unit, just contact me within 6 days of receiving it and I will refund your payment for that unit and cancel the rest of your subscription





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The Practitioners Masterclass
E-Books Packages











    practitioners masterclass,change management training,change managers,change management

    • Masterclass materials in the Ebook Format (as detailed above) comprising the complete Practitioners Masterclass & Quick Guide (this format is ideal for reference and a checklist)

    • Masterclass materials in 8 Individual Lessons Format - sold as the "Surviving Change" package (ideal for paced learning and sharing extracts with colleagues)

    • The full 20 "Change Management Templates" - applying Masterclass materials (the real-life practical details of "How" to survive, manage and lead change)

    • 7 Supplementary Bonus Reports are included
      - see below for further details

    • Includes follow-up support - you can ask me change-management-specific questions via my "Ask the Expert" service for a prompt email response

    • A total value package worth over $681

    • PLUS a further 5 High Quality Third Party Reports
      - see below for further details

    See here for complete list of all documents included

    Download all materials now for only $187



"… there is a richness of content that is seldom brought together in such an integrated way... illuminates why the majority of change initiates fail, providing a clear guide for improving the likelihood of success. "
- Alan Geraghty, Change Practice Manager, Starfish Consulting, New Zealand











    practitioners masterclass,change management training,change managers,change management

    • Masterclass materials in the Ebook Format (as detailed above) comprising the complete Practitioners Masterclass & Quick Guide (this format is ideal for reference and a checklist)

    • The full 20 "Change Management Templates" - applying Masterclass materials (the real-life practical details of "How" to survive, manage and lead change)

    • 7 Supplementary Bonus Reports are included
      - see below for further details

    • Includes follow-up support - you can ask me change-management-specific questions via my "Ask the Expert" service for a prompt email response

    • A total value package worth over $556

    See here for complete list of all documents included

    Download all materials now for only $147



"...used language and presented concepts in a manner that was simple to understand and apply... effectively brings together leading thinking on change, leadership and the important attributes to consider when undertaking organizational change..."
- Leila Greenfield, Partner, GreenBlox - Organisational Psychology











    practitioners masterclass,change management training,change managers,change management

    • Masterclass materials in the Ebook Format (as detailed above) comprising the complete Practitioners Masterclass & Quick Guide (this format is ideal for reference and a checklist).

    • Includes Upgrade Option to the Gold Upgrade Package @ $90 and the Silver Upgrade Package @ $50 (should you wish to upgrade at any time).

    • 7 Supplementary Bonus Reports are included
      - see below for further details

    • Includes follow-up support - you can ask me change-management-specific questions via my "Ask the Expert" service for a prompt email response

    • A total value package worth over $400

    See here for complete list of all documents included

    Download all materials now for only $97




"...many thanks for this latest version of the Practitioner's Masterclass. I have read the previous version and must say that I am enthusiastic. The alignment of MSP and ADKAR within a single model is something that has been of interest to me for some time... Your book has filled a void for me in the change management space..."
- David Williams , Strategic Change Advisor, Australia





    practitioners masterclass,change management training,change managers,change management

    7 Powerful and Instructive Supplementary BONUS Reports





    [1] "Change Readiness Assessment" - a powerful and key supplementary report to the Practitioners Masterclass - an easy to read 34 page summary reprint of an extended series of articles based on materials from this site, includes: change management risk assessment - the context - risk vs. readiness; the 2 key parameters; key reference points and metrics; hard and soft tools; the "renewable leader"; leading a culture of "readiness for change"; change readiness questionnaires

    [2] "Dealing With Resistance to Change" - a second key supplementary report to the Practitioners Masterclass - an easy to read 45 page summary reprint of an extended series of articles based on material from this site, includes: best approaches + guiding principles; facilitative leadership; conflict resolution tips; dealing with politics and silos; working with subcultures and informal networks; exercising influence without authority; and much more

    [3] "De-risking Your Change Initiative" - a succinct 12 page report on how to select and use the most appropriate method of third party support

    [4] "Collected Articles" - a series of short articles addressing different aspects and perspectives on leading, managing and experiencing change - designed to stimulate thought and awareness and to provide background and context

    [5] "Strategies For Managing Change - Ezines" - a compilation of 11 of the best ezines published on this site. A compendium of thought provoking and instructional material

    [6] "Managing Personal Change" - a series of approximately 1200 word articles on key insights that underpin all personal change. All of the ideas and resources outlined in this series are directly based on my own personal experiences

    [7] "The Tao of Change" - 6 key mindfulness practices outlined by Eckhart Tolle in "The Power of Now" - an antidote to the insanity of a constantly changing world

    All documents are fully resourced with comprehensive links to further resources on this site and high quality third party resources.





    practitioners masterclass,change management training,change managers,change management

    5 FREE Third Party BONUS Reports





    (1) "Getting Them Through The Wilderness" - a Leader’s Guide to Transition" by William Bridges – an extremely popular 21 page article

    (2) "Change Without Migraines" by Rick Maurer – another popular and very easy to read 45 page ebook with an excellent section on dealing with resistance

    (3) "Strategic Insights for Leading in Tough Times" - a Lane4 Research Report based on recent global research

    (4) "Leading After Layoffs" - by Wendy Mack and Deanna Banks - a very insightful and practical perspective on "Best Practices for Re-Energizing Your Workforce"

    (5) "Maturity Models Self Assessment" from the UK Office Govt & Commerce - this self-assessment questionnaire is one of a number of alternative ways for an organisation to begin to explore programme, project and portfolo maturity models. It introduces some of the core concepts such as the five Maturity Levels and seven process perspectives that are the foundations of this approach

    Please note that these reports are not available for sale and the copyright of the authors is fully protected. These reports are freely available from the authors’ own websites. I am including these reports as I feel they will enhance your understanding and application of the Practitioners Masterclass materials. I strongly recommend that you check out the website and resources of each author.




Frequently Asked Questions


How is your Practitioners Masterclass different from comparable products on the market?

I am aware of a couple of very good online products - that have undoubtedly benefited a lot of people.

But, in my view, they are project focused and process driven. Whilst this project management based approach is effective - it does leave a lot of key areas untouched.

The Practitioners Masterclass takes a much wider view and directly addresses the root causes of change failure - the people related issues.

There are many excellent books on change management by thought leaders and business academics and some of these are referred to and core concepts incorporated into the Practitioners Masterclass - see: Detailed Table of Contents

However they tend to be either academic and thus detailed and scholarly in approach, and not so easy or accessible for the "non expert" to apply "in the field", or their scope is restricted to the specific field of the authors' own research interests.

As the sub-title of the Masterclass indicates - this is about "putting it all together". The Practitioners Masterclass is both holistic in its breadth and range yet deeply pragmatic and practical in approach.

Order now - click here to download safely




I want to see more - show me sample pages


Checkout the content of Practitioners' Masterclass

Search the full text of the book here



Need to see even more? Try the 8 FREE Introductory Lessons - HERE




Who is it for?

  • CEOs
  • Change sponsors
  • Directors
  • Senior management
  • Middle management
  • Programme managers
  • Project managers
  • Training managers
  • Anyone involved with a change initiative




What are the uniques features of your Practitioners Masterclass and how does that benefit me?

The primary benefit to you is that you will know:

  • Where the gaps are in existing models and change approaches
  • Why they matter
  • Precisely how to address them
  • How to anticipate and avoid these fundamental causes of so much of the failure in most change initiatives
  • How to clarify, and realise, the intended organisational benefits of your change intiative

Most of this gets overlooked in a project-driven focus.

Approximately 50% of the material is my own original work - evolved and developed over the last 15 years, specifically:

  • The diagnostic and planning tool EEMap(c)
  • The application of that to a cultural analysis
  • How that analysis feeds a programme based approach
  • The progamme based model
  • The inter-relationship of existing change models leading to a composite model...


Order now - click here to download safely




How do I know whether what you are offering here is for me?

The short answer, is that if you're reading this then it probably is! This website has over 200 pages and in excess of 200,000 words of original material. In addition there over 90 specific downloads, over 2,500 internal links and numerous links to high quality data sources, plus a free report and a fortnightly ezine.

All of this should be more than enough evidence and proof of what you're likely to get in the Masterclass!

Still not sure? Contact me. And in the meantime, just continue using this site and all of its many resources for free!




Do you offer any sort of "after sales" service?

You have appropriate direct access to me via the website, my email, landline and mobile phone.

I am probably one of the most accessible people on the internet!

There is a page at the end of the Practitioners Masterclass detailing all of the different ways of moving forward.

In summary, you can Contact me with any general questions, specific questions re a change initiative are routed via the "Ask the expert" page on the site. Phone support and/or consultancy and/or interim management is available here: Practical support.




Aren't you just rehashing all the stuff on your website - so why should I pay for your Practitioners Masterclass?

Much of the theory is covered on the website. What you are paying for is the "how to do it" and the tools and material to share that "how to do it" with your colleagues.




Do you offer a refund policy?

Yes, and you also have the full protection of PayPal and your credit card company. If you're still a little bit unsure, then just let me know what your concerns are - email me your questions and I'll do my best to answer them.

Once you have successfully downloaded the materials examine them carefully - if you feel unhappy with your purchase then please get back to me within 10 days of making your payment, let me know your concerns and if I can't resolve them to your complete satisfaction I will refund you.




Are there any restrictions on how I may use the Practitioners Masterclass?

Unlike other products, you are licensed for use with 5 other people - this means that you can share, copy and distribute copies of your Practitioners Masterclass materials with your boss, colleagues or clients - up to 5 other people in addition to yourself - ideal for training and development in small groups.

If you want to use Practitioners Masterclass materials with larger groups or for a whole organisation - multi-user licenses for teams and group use are available at very attractive rates - please contact me for full details.

You may not resell, repackage or republish any of this material in any form.




I have a question for you - how do I contact you now?

Right here! Contact me.




What people are saying about Practitioners Masterclass


"This is an excellent reference for anyone involved in change management"

[Mike Pollard, Business Analyst, Business Improvement Unit, Information & Communication Services, University of Dundee]




“The 'Practitioners Masterclass' provides a framework for organisations seeking to lead their people successfully through change.

The document provided a useful analysis of change management across a range of dimensions and a range of models. The content of the book was excellent… there is a richness of content that is seldom brought together in such an integrated way.

The book illuminates why the majority of change initiates fail, providing a clear guide for improving the likelihood of success.

The composite change model developed by Warrilow provides a contemporary meta-map for managing change successfully utilising some of the 'key' change models and approaches developed over the past 30 years.

I found the content first rate and intend to use the approach when planning change initiatives.”

[Alan Geraghty, Change Practice Manager, Starfish Consulting, New Zealand]




"Insightful and meaningful. Allowed me to see what was negative about the last change and why it was only partially successful...

...provided additional tools to improve the outcome in future changes.

Identified the need to really focus on the people that are impacted, to acknowledge and understand their feelings in order for them to buy in to the changes and move as quickly through the change and transition as possible."

[V.B. Regional Account Manager, Sports Goods]




"Many thanks for this latest version of the Practitioner's Masterclass. I have read the previous version and must say that I am enthusiastic. The alignment of MSP and ADKAR within a single model is something that has been of interest to me for some time.

When I first did a web search and came across your site it was good to think that someone the other side of the planet was also having the same thought process.

Your book has filled a void for me in the change management space."

[David Williams , Strategic Change Advisor, Australia.]

Order now - click here to download safely




"I found this document to be extremely useful as my organization is currently implementing a new initiative and this provides the critical components to support change.

I found this to be a comprehensive overview on change management. I especially appreciated the executive summary overview of change models and methods.

The section on Task Level Implementation is a jewel in identifying the steps for an implementation process.

This is a MUST HAVE resource for anybody or organization that is considering introducing change. Stephen, thank you for creating this valuable resource!"

[S.D. Policy Research Analyst, Provincial Government - Children & Youth Services]




"Very Good... thorough... action oriented.

Good historical perspective - establishes baseline... moving forward - an amalgamation of prior thought leadership works into a project based format.

Pragmatic and practical"

[D.B. Managing Director, Management Consultancy]

Order now - click here to download safely




"An excellent single source document for those managing change.

The list of strategic questions is excellent it provides a roadmap.

I like how you've taken the best of each of the major change management models and come up with your own process that helps each level understand their role in the change.

Program management - the heart of the thing - how to take the principles and put them into action. You've done a great job of that."

[M.B. President, Media Consultancy]




"Excellent. Very comprehensive.

I thought it was very thorough. It addressed all aspects of managing change and provided a way to measure change background capability or competency within an organization.

I found helpful the reference to William Bridges' distinction between going through a change and going through a transition. I believe employees are still treated like machines in the workplace. We were always told to leave our emotions at home.

It scares me to think that some wild cowboy might read this ebook and think that he or she can successfully manage a step change.

This ebook emphasized the intricacies of successfully managing change."

[Sheila DuBrow, CEO, Getting back to Self, Organizational Psychology Consulting]

Order now - click here to download safely




"Practitioners' Masterclass is very comprehensive and does provide the reader with fantastic insight into the depth that is required for successful change management.

It is truly very comprehensive and provides tremendous insight into the depth of discipline and effort required to bring in change in an organisation.

People are the most important resource in any business.

It will be their skill and knowledge in leading, implementing and embracing change that will provide the best platform for successful change management. Practitioners' Masterclassprovides that foundation for learning.

[Libby Marshall, CEO Adlib Management]




"...used language and presented concepts in a manner that was simple to understand and apply.

“Practitioners’ Masterclass” effectively brings together leading thinking on change, leadership and the important attributes to consider when undertaking organizational change.

It provides valuable insight and practical guidance on considerations required when planning and executing change initiatives as well as suggested resources to allow follow-up on particular areas of interest.

[Leila Greenfield, Partner, GreenBlox - Organisational Psychology]

Order now - click here to download safely




"Practitioners' Masterclass provides an excellent roadmap for leaders who want to undertake change initiatives.

It provides the reader with a comprehensive overview of the many challenges and practical strategies to effectively implement a change initiative."

[Ellis Katsof, Executive Director, Niagara Child and Youth Services]





Practitioners Masterclass - 8 Free Introductory Lessons




Change Management Templates - "Change Processes That Work For People"

Affiliate Programme - A Strategic Alliance?

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    Personal benefits to you:
  • Keep your job

  • Quicker results

  • Challenge the bulls**t

  • Stay in the game

  • Handle imposed change

  • Overcome resistance

  • Know what works

  • Gain the advantage

  • Manage the messy stuff

  • Survive

  • Succeed