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Change management is all about people - and processes that work for people


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change management,change managers,change management training Why do 70% of all significant change management initiatives fail to deliver the promised benefits?

Why such a high failure rate?

And how can you avoid it?

The single biggest reason for the astonishingly high 70% failure rate of all significant change initiatives has been the over-emphasis on process rather than people - the failure to take full account of the impact of change on those people who are most impacted by it - the failure to recognise that organisational change is inextricably intertwined with personal change.





"This is an excellent reference for anyone involved in change management"
- Mike Pollard, Business Analyst, Business Improvement Unit, Information & Communication Services, University of Dundee

What People Are Saying About This Site, Its Services and Me!




Processes that work for people


A successful change initiative can be defined as how you take an organisation from Position A to Position B, in the fulfillment of a vision and the implementation of a strategy. But the key to it lies in how you bring your people with you, so that the envisaged benefits of the vision and strategy are actually realised.

At root, it is about process and people. But even process is just about people doing stuff... so ultimately it's all about people - and processes that work for people.

This site is focused on leadership and processes that directly address the human aspects of change.




"Loved the preview to the Practitioners Master Class; fabulous work you are doing, wonderful approach and really resonate with your attention to the human side of change… Many thanks for the gifts of interesting articles you share."
- Warm regards, Emma

What People Are Saying About This Site, Its Services and Me!




Organisational change is inseparable from personal change


My intention with this website is to give you the broad strategies for managing change, and a very practical practitioners' masterclass in leading your people through change, putting it all together and managing the whole messy business.

The inherent assumption in most training and work-related attempts at encouraging personal change (in support of organisational change) is that it is skills based, in other words people can be taught to change.

Whilst it is true that they can be taught, generally they won't change. They can't change because of their "immunity to change".

They need help in overcoming the "knowing-doing" gap.

In addition to addressing the organisational aspects of change I also provide you with the practical resources to show you how to change your life via my supporting site www.zen-tools.net


Zen Tools - For Tough Times




Let me introduce myself


My name is Stephen Warrilow and I provide specialist support for directors delivering significant change initiatives.

I have 25 years cross-sector experience with 100 + companies as an independent resource to directors and senior management in corporate, mid range corporate, SME and owner-managed environments.



8 FREE Introductory Lessons from Practitioners Masterclass - HERE





"Practitioners' Masterclass provides an excellent roadmap for leaders who want to undertake change initiatives. It provides the reader with a comprehensive overview of the many challenges and practical strategies to effectively implement a change initiative."
- Ellis Katsof, Executive Director, Niagara Child and Youth Services

What People Are Saying About This Site, Its Services and Me!




Executive Summaries + Site Map






"Good stuff!! I stayed up until 2 this morning after teaching last night, to read all of the materials. Good job!"
- Ken

What People Are Saying About This Site, Its Services and Me!




Change Guides









Change a child's life!


This site supports the Baan Unrak Project - "Home of Joy" - a sanctuary for destitute children and women in Thailand.

Baan Unrak, translated from Thai as "House of Joy", is a children's home and community development project in Sangkhlaburi, Kanchanaburi Province, Thailand.



"Our biggest project is our children's home, which provides a loving home, food, medical care and education to over 130 children from Thailand, Burma, and the neighboring Mon or Karen States.

In addition to the home, Baan Unrak founded an accredited primary school in 2004 in order to provide formal education for our children.

Our women's project is aimed to address the many issues faced by destitute women along the border by providing vocational training, jobs and English lessons to single mothers and women."

Baan Unrak Project - "Home of Joy"






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